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An open source can change business communication

At one time, in a way the large-sized mainframe computer was replaced by the PC server. It is now time to replace huge PBX box with the PC server. With the performance and the expandability of the Open Source InfiniTalk gives tremendous possibility to the telephonic communication. InfiniTalk will take you to the world of PC Communication.
Open Design Philosophy

"Linux OS" is the operating system that support network infrastructure over the world. "Astric" is the software which actualizes the functionality of the PBX.

These two open source software have confluenced and gave birth to IP-PBX software with high quality performance and stability. Mother of this revolutionary product is Turbolinux which has long and concrete experience in linux technology.

Being Linux based, it does not require expensive private hardware and the general PC server can be used. It is not only the IP telephone and the network equipment, but the IP telephone service that connects can also be freely selected. Furthermore, as API which cooperates with the other application is open to the user, which makes possible for the customers to develop applications by themselves.
Reducing Total Cost

As for InfiniTalk, it is possible to reduce the cost in all aspects for the initial implementation, usage and management compared to the existing PBX and IP-PBX.s
Intial Implementation cost

As InfiniTalk is a Linux base, it does not require an expensive and specigically designed hardware, but requires only a standard PC server. Expensive installation construction of telephone interchanger is not neccessary to connect to the outside line.
Communication Cost

By swithching from general public circuit to IP telephone service, the cost of long distance call can be reduced to a large extent. Also the internal calls among the branches can be free of charge by using internet line.
Management and Operational Cost

Earlier the medium and large sized companies needed to place at least 1 PBX in each location. However, with InfiniTalk, the only requirement is to place 1 InfiniTalk installed machine in the entire company. In addition to this, with the management tool customers can easily do various setting and management through the web browser. Changing of extension numbers (moving office location and Layout etc.) can be done within the comapanies at ease.
Reliability and Expandability

The system can be flexibly designed from simple configuration to a large, complex configuration, e.g. load balancing by the setting up the servers function by function.
Abundant function which exceeds a normal business phone

InfiniTalk is equipped not only with the functions of general business phones, but it is also equipped with the functions that can streamline the business to a greater extent and can improve the productivity. InfiniTalk is also equipped with some of the functions which are considered to be very expensive or even impossible to exist in PBX.

  • Absent time transfer
  • Recording of all the past calls
  • Recording and playbacks of all phone communications
  • Voice mails
  • Telephone conference (optional)
  • Multiple group communication
  • Multiple context and the like
Various Connectivity with the Computer

Colorful computer cooperation is made possible only with Linux base. Also the telephone user using the web browser, besides the fact that it can acess various functions, it also offers the extended functions of CTI and similar function with option. Also it is possible to develop application with customer himself.

Free Address Office

InfiniTalk can be a great tool to actualize a "free address office". The necessity to prepare a private desk for the employees (such as sales representatives) who are mostly out of the office, is over. InfiniTalk enables to utilize the office space effectively, company's internal communication is promoted.
Multiple Group

When you belong to the plural posts, all group arrivals can be recieved.
Satellite Office

The "satellite office" is a new fashion of working. Connecting the home and the office can be done easily by tying with VPN. At that time the outside call can be made through the company's server. Therefore, it is not necessary for the individuals and can reduce office procedure such as reimbursement of the expenses.
Call Center

Call center can be setup at minimal investment by using InfiniTalk since InfiniTalk can access customer data base or other application with the help of Computer-Telephony Integration (CTI*).

Problem Solutions Effect
Managment Telephonic charges are high. Can connect to IP phone service directly. Reducing long distance call charges.
Create extension lines connectivity, even if branch offices apart. Internal calls are free.
Expansion the business, increases the movement of the employees. It completely corresponds to the free address office. Reduce cost as need of Individual workstation.
Leakage of customer information. Voice recording functions are available. Extensive log file clarify miscommunication
Miscommunication between customer & employee
Telephone System Administrator Management of multiple PBX is difficult in several branch offices. Can link the network by IP-VPN. Only One PBX is required in an organization resulting reduction in cost.
Calls to vendors for troubleshooting resulting in cost escalation & time consumption. Administration can easily done the with web based Management tool. Cost and time can be saved towards the vendors.
Not utilizing the functionality of IP fully. Develop Individual application freely like: connect IP-PBX to customer DB. Productivity can be increased by linking telephone & business application.
Telephone Users Non-availability in office due to business trips and meting. Telephone usage can be modified dynamically. Maintain the same extension number even if you change the seat.
The software based phone can be used. Receive the internal calls by carrying a PC.
Calls can be transferred to Cellular phone (Varies from country to country). Even if you are out of office, you can receive the calls on mobiles (Varies from country to country).
Employees work at home. The software based phone can be used. By connecting office and home with VPN, the your own PC can be internal phone.
Make outgoing calls routing through the organization server resulting in nullifying the cost to individual.

Functional Summary
Pbx Basic Functions
Internal line calls Able to call and receive the internal calls.
External line calls Able to call and receive the outside calls.
Call Holding Telephone call can be put on hold.
Group Receiving Enable all member in a group to receive the call.
Park Holding Able to put the call on hold and release the hold from any designated phone.
Telephone call transfer With the help of the transfer button, attendant transfer and blind transfer are possible. (Correspondence of the telephone is necessary)
Blind transfer The call is transferred by assigning the number. The number can be assigned by the each user.
Proxy Answering Able to pickup some other person’s in-coming call.
Caller ID It corresponds to the text and number of CallerID. (Correspondence of the telephone is needed)
Certification dial While receiving the call, input of the password is required. Unless the password matches, its not possible to go through.
Past call record Past call record is stored in the data base. You can search and see the past calls on the web browser as well as export the data to the file.
Call recording Outside line call can be recorded, and the recorded sound data can be displayed by operating the PC.
Three way Simultaneous calls Simultaneous telephone call between three people possible. (Correspondence of the telephone is needed)
Multiple context It is possible to draw up several dial plan in one system respectively, each dial plan is managed independently, also the repetition of telephone number is permitted. The user is generic to each context by all means, yet it becomes possible to dispatch only to the telephone number which is included in the context (optional).
In-coming call set up by hour Able to set-up by what date and what time the call has to be handled and how.
Dispatching route selection It is possible to establish dispatching route by setting identification number from every outside line connected route. In IP telephone line free dial and international call service which cannot be connected is used and likewise, it is convenient.
Dispatching route deterioration Another route is selected in case where you cannot use first route automatically from several outside line available.
Voice mail The message can be recorded in the mailbox.
CTI (Computer-Telephony Integration)
Click-to-call Automatic calling is possible by clicking the link on the Web browser.
API In order to develop telephonic interface is set up. It is possible to develop these using various languages.
Management API Setting up API for system management. With the remote connection from, it is possible to receive the notification of execution of commands and events, compilation of GUI interface and connection with various applications are made easy.
Automatic Dial It will automatically dial by accessing designated URL or by locating the file of the designated from in the designated directory.
Execution of commands It is possible to designated the execution of Linux command as an action while dialing.
Web Management Console
Real time setting Setting changes are reflected in the system immediately. It is not necessary to restart process everytime.
User mobility User can change the seat (location) freely without changing the numbers.
Multi language correspondence It is possible to set the language for every user. The language set up is reflected to GUI on the screen and audio guidance.
Extension register It is the telephone directory of the user that is registered to the system.
SIP
Connection between heterogeneous machines Intermediated by IP-PBX, it become possible to connect the UAs with different codec specification.
Environmental test In order to verify the delay and fluctuation of the network, the application for test such as the echo test and test tone is set up.
UA certification The UA certification by simple text or MD5 is possible.
QoS It can set up QoS parameter for the forwarding packet.
Outside line in-coming call It distinguishes the in-coming call from the outside line notifies to IP telephone. It is possible to change the ringtone and designate the line button depending upon the caller ID. (It is necessary for the telephone to be corresponding)
SIP debugging log It is possible, to refer to the packet of SIP on the console. It is useful to the solve problems.

System Requirment
OS Turbolinux 10 Server (update to above kernel-2.6.8-5 is necessary)
Web browser Windows: IE 6.0/ Turbolinux: Firefox 1.0.7
Other companies product Concerning the compatibility with other companies hardware and software, please visit our website.

* Configuration as well as customization of CTI functions charges is not included in InfiniTalk price.